Shop with Confidence

From shipping and returns to product information, you'll find everything you need to enjoy a seamless shopping experience with VIBLISS.

Shipping & Delivery

Do you offer international shipping?

Yes, we offer free international shipping. Delivery times vary based on your location, typically ranging from 5-10 business days.

How do I track my order?

Once your order has been shipped, you'll receive an email with your tracking number so you can follow your shipment every step of the way.

Returns & Satisfaction Guarantee

Easy 30-Day Returns

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return eligible items within 30 days of delivery. Products must be unused and in their original packaging.

Damaged or Incorrect Order?

If your order arrives damaged or you receive the wrong item, don't worry—we're here to help. Simply contact us through the Contact Us page in the menu, and our support team will arrange a replacement or refund as quickly as possible.

Products & Safety

Are your products safe to use?

Yes. Our products are carefully selected and made from high-quality materials for safe and comfortable everyday use. Please follow the instructions included with your order.

Are your magnetic lashes reusable?

Yes. With proper care and cleaning, our magnetic lashes can be reused multiple times while maintaining their quality and comfort.