Refund policy

Return & Refund Policy

At VIBLISS, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date your order is delivered to request a return.

To qualify for a return, your item must:

• ✔️ Be unused and in its original condition.
• ✔️ Be returned in its original packaging.
• ✔️ Be in a resellable condition.
• ✔️ Include your order number or proof of purchase.

To request a return, simply email us at vibliss.shop.us@gmail.com with your order number and the reason for your return.

Please do not send your item back without contacting us first. Unauthorized returns cannot be accepted.

Return Shipping

Unless your item is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.

Once your return request has been approved, we will provide detailed instructions on how and where to send your package.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is damaged, defective, or incorrect, please contact us within 7 days of delivery at vibliss.shop.us@gmail.com

We will arrange a replacement or issue a full refund as quickly as possible.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please note that your bank or payment provider may require several business days to process and complete the refund.

Important Information

We kindly recommend checking that the product is suitable for your needs before placing your order to help avoid unnecessary returns.

If you have any questions regarding returns or refunds, please contact us at: vibliss.shop.us@gmail.com